PRIVACY POLICY

INFORMATION WE COLLECT

Personal Information

When you place an order or contact us, we collect:

• Full name
• Email address
• Phone number
• Shipping address (for order delivery)
• Billing address (for PayPal verification)

Payment Information

All payments are processed securely through PayPal. We do not store or have access to your credit card information.

Automatically Collected Data

We may collect certain information automatically when you visit our website, including:

• Browser type and version
• Operating system
• IP address
• Access dates and times

HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

Order Fulfillment

• Processing and delivering your orders
• Shipping products to your provided address
• Communication regarding order status

Customer Support

• Responding to your inquiries
• Providing technical support
• Warranty services

Legal Compliance

• Tax compliance (GST/QST for Quebec)
• Consumer protection compliance

DATA STORAGE & SECURITY

Data Storage

Your personal information is stored on secure Firebase servers. We retain your data only as long as necessary for the purposes outlined in this policy.

Security Measures

• SSL/TLS encryption for all data transmission
• Secure Firebase authentication
• Access controls and authentication
• Regular security updates

Data Retention

We retain your personal information:

• For the duration of your customer relationship
• As required by law (tax records: 7 years)
• Upon request for deletion

YOUR RIGHTS

Under Canadian privacy legislation (PIPEDA), you have the following rights:

Access Your Data

You may request a copy of all personal information we hold about you.

Correct Your Data

You may request correction of any inaccurate personal information.

Request Deletion

You may request deletion of your personal information, subject to legal retention requirements.

Opt-Out

You may opt-out of receiving marketing communications at any time.

CONTACT INFORMATION

For any questions or requests regarding this privacy policy, please contact us:

DB-Tech

Quebec, Canada

Email: db-tech@outlook.com

Phone: 1(581)246-1234

Last updated: